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FAQ
Login & Register
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That's correct. We've made it possible to view our assortment before you log in. You can log in by clicking 'log in' at the right top corner or a login dialog will appear at the first try to buy something.
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In the top corner on the right hand side you'll see a register button. When you click it you'll be redirected to our Register page. Fill out the form and one of our accountmanagers will contact you shortly.
Shopping Cart & Cancellation
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To view your purchases click on the Shopping Cart Icon. There you'll see your purchases of the last three days.
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Yes you can. You get 15 minutes to reconsider your purchases. After that time a green checkmark will appear behind each purchase. Depending on what time it is your purchases can still be canceled but you'll have to contact your accountmanager.
Departure Dates
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We've chosen to set the departure date automatically to the first available date according to your settings and your login time. You can change the departure date by clicking the button in the white toolbar.
Assortment & Availbility
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Products with this red label will arrive at our company at the given date on that label. These products are ordered in advance, direct from the growers by our buyers.
General Use
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Of course. We've designed our shop seperately for each divice; laptop or computer, tablets and iPads & smartphones.
Login details
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This is correct. Your preferred browser should ask you to save the login data. Our example is in Google Chrome:
Step 1: go to your browser settings Step 2: click 'passwords'
Step 3: Search for 'hoekflowers' Step 4: Select 'Automatic Login' if you want Step 5: Delete all existing passwords
Step 6: Close your browser Step 4: Re-open your browser Step 5: Go to our shop and login
The shop should offer you to save your login details. Allow it. That should do the trick.